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ACP And AMF Tighten Requirements For Handling Customer Complaints In The Financial Sector

Date 21/12/2011

Effective handling of complaints plays an important part in building trust between market professionals and their customers. However, on-site inspections, a review of the customer protection data appended to internal control reports, and an analysis of information received by the Assurance Banque Épargne Info Service helpline, among other sources, reveal that certain complaint submission and handling procedures do not do enough to protect customers. To improve industry practices, the Autorité de Contrôle Prudentiel (ACP) and the Autorité des Marchés Financiers (AMF) decided to take joint action in this area through their Joint Unit. By taking these steps, the AMF is also acting on the findings of a report on compensation schemes for savers and investors.
Dow Jones Indexes, UBS Securities LLC Launch - Dow Jones-UBS Commodity Index 2-4-6 Forward Blend - New Index To Measure Diversified Exposure To Longer-Dated Commodity Futures Across The Commodity Price Curve - Total Return’ Version Of The Index Is Also Launched

Date 21/12/2011

Dow Jones Indexes, a leading global index provider, and UBS Securities LLC today announced the launch of the Dow Jones-UBS Commodity Index 2-4-6 Forward Blend, a gauge that measures diversified exposure to longer-dated commodity futures contracts spread across the commodity price curve.
OCC Announces Officer Promotions

Date 21/12/2011

OCC announced seven officer promotions today including some as part of an organizational realignment to enhance OCC’s strong and comprehensive risk management systems and controls.
ISE Introduces Latency Improvements In Optimise™ 2.0 Releas

Date 21/12/2011

The International Securities Exchange (ISE) implemented its latest technology release to enhance its new trading system based on Deutsche Börse Group’s Optimise^TM trading architecture. Technology Release 2.0 introduced several features that target further latency reductions for the system. As a result, median system latency was improved by an additional 10 percent. The release also achieved incremental reductions in the system’s latency tail of 20 percent.
Direct Edge Update: U.S. Market Holiday Reminder - Christmas

Date 21/12/2011

Overview

EDGA Exchange, Inc and EDGX Exchange Inc. will be closed on Monday, December 26, 2011, in observance of the Christmas holiday and will resume normal trading hours on Tuesday, December 27^th.

TMX Group Makes Investment In The Bermuda Stock Exchange - BSX And TMX Group To Open Trading On Toronto Stock Exchange Today

Date 21/12/2011

TMX Group Inc. (TMX Group) and Bermuda Stock Exchange (BSX) today announced that TMX Group has purchased a 16% minority stake in the BSX. TMX Group is now one of the largest shareholders of the BSX, and Tom Kloet, CEO, TMX Group, will be joining the BSX board of directors.
ICE Recognised For Leading Role In Emissions Markets

Date 21/12/2011

IntercontinentalExchange (NYSE: ICE), a leading operator of regulated global futures exchanges, clearing houses and over-the-counter (OTC) markets, has been recognised as "best exchange" in four categories by Environmental Finance and Carbon Finance Magazine in its 12th Carbon Finance Annual Market Survey.
NASDAQ OMX Commodities Europe Announces Launch Of Electricity Certificates In Mid-2012

Date 21/12/2011

NASDAQ OMX Commodities Europe announces the planned launch of Swedish-Norwegian electricity certificate instruments in mid-2012 for trading and clearing.
NASDAQ Welcomes World's Largest Travel Site TripAdvisor To The NASDAQ Stock Market, Following Successful Spin-Off

Date 21/12/2011

The NASDAQ OMX Group, Inc. (Nasdaq:NDAQ) today announced that TripAdvisor, Inc. (Nasdaq:TRIP), the world's largest travel site, has successfully completed its spin-off from Expedia, Inc. (Nasdaq:EXPE) and has commenced trading as an independent company on The NASDAQ Stock Market under the ticker symbol "TRIP". Since Expedia announced shareholder approval of the spin-off on December 6, 2011, TripAdvisor has been trading under the ticker symbol "TRIPV". TripAdvisor is a member of the S&P 500®.
UK's Financial Services Authority Secures Interim Injunctions And Freezing Orders To Protect Consumers From Unauthorised Land Banking Firms

Date 21/12/2011

On Tuesday, 20 December 2011, the Financial Services Authority (FSA) secured interim injunctions and freezing orders from the High Court against amongst others St Clair Estates Limited, OFG Investments Limited, Option Land UK Limited, and GIG Properties Limited.