Before Century Securities introduced a new system for acceptance and placement of orders on October 12, 2004, it had not made preparations for a sufficient system test, an explanation to customers and an effective contingency plan. After the introduction, it didn't take sweeping measures for prevention of recurrence of system troubles and for customer service maintenance including system inspection, set-up of its own system control which did not depend on external entity too much, equipment of a manual for customer service maintenance and implement of system audit, and ran business in unstable system conditions.
The above act is acknowledged to be 'the state that a securities company is not deemed to have a sufficient degree of control of electronic information processing system relating to securities dealers' outlined in Item 11 of Article 10 under the Ordinance of Cabinet Office Concerning Regulation, etc. of Conducts of Securities Company based on Item 2 of Article 43 under the Securities and Exchange Law.