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Chicago-based R.J. O’Brien & Associates (RJO), the oldest and largest independent futures brokerage and clearing firm in the United States, announced that the firm won the award for “Best FCM – Client Service” at the CTA Intelligence U.S. Services Awards 2017. The awards recognize CTAs and managed futures service providers that have demonstrated “exceptional customer service and innovative product development” over the past 12 months.
This is the fifth CTA Intelligence award RJO and its UK affiliate have garnered, and it marks the second time the firm has won for client service in the United States. Last year, RJO won the “Best FCM – Innovation” category at the U.S. awards. Its London-based affiliate won the magazine’s European Services award in the technology category in November and in the innovation category in 2015.
Gerald Corcoran, RJO Chairman and Chief Executive Officer, said: “It is especially gratifying to win this award for Client Service because we’ve focused on providing outstanding service to all our clients since our earliest days. As the only non-bank FCM on the shortlist of this category, we believe clients appreciate that at RJO, they can get the personalized service they want but also the resources, technology and range of products available at the largest bank FCMs. We thank CTA Intelligence for its repeated recognitions of the firm.”
