(Excerpt)
(Friday, December 13, 2024, 8:33 am to 8:39 am)
- Q.
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There were cases of theft of a large amount of money and goods from safe-deposit boxes at Mitsubishi UFJ Bank, Ltd. This may not be necessarily considered merely as the bank's problem, but the damage is considerably large, so how do you view this? Furthermore, is the Financial Services Agency (FSA) considering issuing an order to request reporting or the like to the bank regarding this issue?
- A.
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First of all, regarding individual cases, I have never mentioned any specific measures to be taken by the FSA.
However, banks take custody of customers' deposits and property based on their trust. It is very regrettable that the relevant theft cases occurred at Mitsubishi UFJ Bank.
As a matter of course, the bank will endeavor to appropriately ensure customer protection, clarify the whole picture of the cases, investigate the causes and consider recurrence prevention measures based on the found facts. The FSA will closely follow up the progress of the bank's efforts to ensure its appropriate responses.
