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The NASDAQ OMX Group, Inc. (Nasdaq:NDAQ) today announced that NASDAQ OMX has been named Outstanding Data Provider of the Year by the Financial Information Services Division (FISD) of the Software and Information Industry Association (SIIA). The award recognizes exchanges or data providers that most closely adhere to the FISD's best practices in customer service and communications. The award was determined by popular vote by the FISD Service Level & Communications working group made up of financial information industry professionals.
The award, presented recently at the FISD General Meeting in New York, was accepted by NASDAQ OMX Senior Vice President Randall Hopkins.
"NASDAQ OMX is honored to be recognized as Outstanding Data Provider of the Year by an esteemed group of industry experts," Hopkins said. "This recognition is especially gratifying because we were up against some formidable competition including some of the world's leading securities exchanges."
Tom Davin, Managing Director of FISD, said, "Hearty congratulations are in order for NASDAQ OMX and the other four nominated exchanges. The award recognizes the importance that clients and distributors place on clear and timely communications from their information providers. This award brings additional attention to the value of the Service Level and Communications recommendations as a reference for exchanges and information providers throughout the market data distribution chain."
The FISD developed suggested guidelines regarding communication and notification sent by exchanges and information providers to their customers and downstream distribution partners for events such as system upgrades, administrative and policy changes, new product introductions, and unplanned interruptions. For more information about the guidelines, visit http://archive.fisd.net/mdadmin/bpr/FISD_BPR_Exchange_SLAv20.pdf.
