The ISO 9001 standard covers a range of business processes from the design and development to the production, implementation, and servicing of offerings. The ISO 9000 series of International Standards for quality management and quality assurance has been adopted in hundreds of countries, and is being implemented by thousands of top manufacturing and service organizations in both the public and private sectors.
The International Organization of Standards, which was established in 1947 and is headquartered in Geneva, Switzerland, is a worldwide federation of national standards bodies from more than 140 countries, including the American National Standards Institute in the U.S. It is committed to creating international standards in a broad range of industries including information processing and communications, textiles, packaging, distribution, manufacturing, and banking and financial services. For example, the International Organization of Standards and its member organizations are responsible for developing international standards for the format of credit, telephone, and bank cards; the creation of the ISO film speed code on photographic film; and the creation of standard symbols for automobile dashboard controls worldwide, among other standards.
Nasdaq's Computer and Network Operations, Facilities and Technical Services received the ISO 9001 certification. Nasdaq worked with Merrimack College in North Andover, Mass., and TUV Management to facilitate the certification process.
"We are committed to improving the quality of our services continuously through consistent processes and quality initiatives," said Gregor S. Bailar, executive vice president of operations & technology and chief information officer, The Nasdaq Stock Market, Inc. "By achieving ISO 9001 certification, Nasdaq has again set a new, higher standard of excellence for the industry, reaffirming Nasdaq's position as the premier stock market in the world."
The Nasdaq Stock Market lists more than 4,500 companies, has a larger dollar volume, and trades more shares per day than any other U.S. market. For more about Nasdaq, visit the Nasdaq Web site at www.nasdaq.com or the Nasdaq NewsroomSM at www.nasdaqnews.com.
