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Instinet CEO Begins Global Customer Tour - CEO Ed Nicoll Embarks On Aggressive Six-Week Tour

Date 04/11/2002

Instinet Group Incorporated (Nasdaq: INET) announced today the beginning of an intensive six-week, global customer tour, including most major markets. Instinet CEO Ed Nicoll, along with members of the combined Instinet and Island sales and business units, will meet with many of Instinet's leading customers. The tour began today in Connecticut and will continue throughout the country for the remainder of the month. Next month, the tour continues with stops in Europe, and then finishes in January 2003 with a visit to Asia.

"One of the best ways I can personally serve our customers at this point is to visit with them and hear honest and frank feedback about the state of their business relationship with Instinet. My colleagues and I will be listening to the customer's perspective and learning more about what Instinet can do to provide its customers with superior products and services," said Ed Nicoll, Instinet's Chief Executive Officer.

The customer tour will include the following cities: Greenwich, CT; Stamford, CT; Jersey City, NJ; Miami, FL; Chicago, IL; San Francisco, CA; Los Angeles, CA; Pasadena, CA; Denver, CO; New York City, NY; Philadelphia, PA; Pittsburgh, PA; and Boston, MA; London, England; and Tokyo, Japan. Ed Nicoll will visit approximately five to eight clients a day.

Instinet, through affiliates, is the largest global electronic agency securities broker and has been providing investors with electronic trading solutions for more than 30 years. Our services enable buyers and sellers worldwide to trade securities directly and anonymously with each other, have the opportunity to gain price improvement for their trades and lower their overall trading costs. Through our electronic platforms, our customers also can access over 40 securities markets throughout the world, including Nasdaq, the NYSE and stock exchanges in Frankfurt, Hong Kong, London, Paris, Sydney, Tokyo, Toronto and Zurich. We also provide our customers with access to research generated by us and by third parties, as well as various informational and decision-making tools. Unlike most traditional broker-dealers, we act solely as an agent for our customers and do not trade securities for our own account or maintain inventories of securities for sale.