Dubai Financial Market (PJSC) announced today that it has renewed its accreditation with the “ISO 9001:2008” Quality Certificate from Lloyds Register Quality Assurance, after successfully going through a comprehensive review by the international company which showed that DFM has continued to maintain its compliance with various requirements necessary to renew the certificate for the third time and recognized DFM’s commitment to continuous development of products and services according to international best practices.
The “ISO 9001:2008” Quality Certificate was presented to Essa Kazim, Managing Director and CEO of DFM Company on Monday, June 28th 2010 by Brian Baxter , UAE Service Delivery Manager, Lloyds Register Quality Assurance.
Essa Kazim, Managing Director and CEO of DFM Company said: “Since its very inception in 2000, DFM has shown solid commitment to continuous development and adapted to international developments. In 2001, DFM was one of the first companies to be certified with “ISO 9001:2000”. Moreover, the company periodically undergoes assessment by Lloyds to ensure the effective implementation of our quality system”.
The ISO Certificate is an internationally-recognized quality management system standard which constitutes a model for developing, implementing, operating, controlling, reviewing and maintaining the quality management system in different corporations.
As part of its ongoing commitment to integrate Total Quality Management (TQM) across the business, DFM has recently organized a series of workshops to fully train 107 employees, including 90 executives and 17 senior managers on TQM. The workshops highlighted the close relationship between the quality-centric culture and the company’s strategy and corporate performance.
It is noteworthy that DFM’s quality policy focuses on a set of key factors including the satisfaction of various clients such as investors, listed companies and brokerage firms and exceed their expectations as well as employee satisfaction through training, to fully integrate quality control into day to day practices and simplify procedures to cope with technological advancements and achieve continuous development.
Basem Obaid, Regional Manager, Middle East and Africa, Lloyds Register Quality Assurance said: “We would like to take this opportunity to congratulate DFM for renewing this certificate which reflects the company’s commitment to the quality of services provided to clients and the hard work from the employees to continuously apply and develop quality management system. We wish them all the best and success.”
