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Clarifying Use Of Automation For IIROC-Regulated OEO Investment Firms

Date 28/08/2019

The Investment Industry Regulatory Organization of Canada (IIROC) today published guidance to clarify how Order Execution Only (OEO) investment firms may use automation in their approval process for opening certain accounts.

"IIROC supports firms using technology that enhances the client experience and generates operational efficiencies as long as investor protection and market integrity are not compromised," says Irene Winel , IIROC's Senior Vice-President, Member Regulation & Strategy. 

Today's guidance responds to feedback from some firms during an extensive consultation. Specifically, OEO firms expressed uncertainty about whether they can use automation to approve new accounts. IIROC clarifies how firms can use automation in approving new basic trading accounts. Where automation is used, responsibility remains with the firm and/or the Supervisor for ensuring they meet IIROC requirements. Such responsibility cannot be abdicated to the technology, such as an algorithm.

"Moving forward, IIROC intends to continue to apply flexibility as appropriate and clarify IIROC requirements to help industry participants reduce unnecessary costs and pursue innovative ideas while preserving investor protection and choice," adds Winel.

Among other steps recently taken to increase regulatory efficiency:

  • IIROC published its Dealer Member Rules in plain language, removing duplicative and obsolete requirements, so that firms could better understand and interpret the regulator's expectations and objectives.
  • IIROC clarified the use of e-signatures, confirming that firms have the flexibility to choose whether an accepted signature may be wet or electronic.