CaixaBank Reach An Agreement With The University Pompeu Fabra And The CISI To Certify The Training Of 5,000 Directors And Personal Banking Managers

CaixaBank, Pompeu Fabra University (UPF) and the Chartered Institute for Securities & Investment (CISI) have signed an agreement whereby both institutions will certify the Financial Advice training of directors and personal banking managers of CaixaBank.

Present at the signing ceremony, which took place at CaixaBank’s headquarters in Barcelona, were: Francesc Xavier Coll Escursell - Deputy Director General and Head of HR, Simon Culhane, Chartered FCSI and CISI CEO, Carme Martinell, Director General Private Foundation Institute of Continuing Education at the Pompeu Fabra University.

Following this agreement, CaixaBank employees who take the UPF Barcelona School of Management’s training course in Financial Advice, which lasts for a period of two years, and who pass the final exam will receive two qualifications: the Diploma in Financial Advice from IDEC (UPF) and the Certificate in Wealth Management (Spain) from the CISI.

CaixaBank Deputy Director General of Human Resources, Xavier Coll, said "Thanks to this agreement, CaixaBank promotes the professionalism of its employees in order to provide the best customer service, thereby helping to strengthen their trust."

Simon Culhane, Chartered FCSI and CISI CEO, said: "We are delighted to work with CaixaBank and UPF Barcelona School of Management in this important and innovative project that demonstrates a commitment to the highest standards of professionalism and integrity."

Currently more than 5,000 directors and personal banking managers are doing this course and will be examined next November.

In addition, CaixaBank anticipates regulatory requirements that will occur with the arrival of the Banking Union and will be the first Spanish bank to certify the training of their employees both nationally and internationally.