Apex Group, the global financial services provider, has appointed a new Global Head of Operational Transformation. Ken Fullerton will lead the Operational Delivery and Improvement team focusing on client-driven technology and business process initiatives and improvements. He will also oversee the Global Service Centres.
Based in New York, this key strategic role marks yet another milestone in Apex Group’s mission to transform the financial services industry by driving growth with technology and people at its core.
Ken – before joining Apex Group – spent close to 20 years at SS&C GlobeOp. He most recently served as the Chief Operating Officer of the Fund Administration business and was responsible for all functional areas, from investor services, operations, and fund accounting to client relationship management and technology across the global organisation, including the Americas, Europe, and APAC regions.
Speaking on his appointment, Ken Fullerton, Global Head of Operational Transformation, said:
“I’m thrilled to be a part of Apex Group at a time when they’re driving positive change throughout the industry. We pride ourselves on being a single source solution and the fact that we keep investing in the business from a people and technology perspective demonstrates the global breadth of the offering – which is exactly why I wanted to join the team.”
Christopher Mulhern, Group Product and Operations Officer, Apex Group, said:
“We are delighted to welcome Ken to the Apex team. His appointment represents one of the final steps in the restructuring of product/operations that began in January of this year. Establishing a clear focus and mandate on operational improvement sitting alongside business as usual activities is a critical component of the transformation effort and having Ken join to lead this team is a big win for Apex. We look for Ken to lead and drive execution of many technology and business process improvement initiatives that were established in Q1 of 2024.”
Ken joined Apex Group on 15 April 2024.
